OS Installation Issues

1) There are 3 types of installation media available for OS installation
    -Check the surface of the OS installation CD for any damage (scratches, fingerprints, stains, etc.).
    -Try another USB Flash Drive
    -Try to redownload the ISO

2) Replace the SATA cable and reboot.

3) Make sure that the SATA connector on the board does not contain debris, and/or is not damaged.

4) An improperly connected SSD cable may cause prevent the SSD from being detected.
    - Disconnect the cable, and then connect it again.

5) Move the SSD to a different SATA Port and see if the drive is detected.
    - Check to see if the SSD is connected to an expansion port. If it is, then connect the SSD to a regular port.
    - If the SSD is connected to a regular port, move it to a different port and then reboot.

6) For Windows 7 and later versions, it is recommended to remove any existing drives/HDD. Please ensure that only the SSD is connected before initiating the OS installation process. In doing so you will remove the possibility of installing to the wrong location or booting to the wrong drive."

7) Connect the SSD to a different computer to check if there is a problem with the SSD itself.

*Please Note
1) "If the you are using a custom image/ISO please ensure you have the proper SATA/NVMe drivers loaded, if these are not present the SSD may not be recognized when installing the OS."
2) When installing an OS on a SATA SSD connected to a SAS port of a server system
    - The SSD may not be recognized when the OS doesn't recognize the SAS Chipset Controller to which the SSD is connected. For example, the SSD may not be visible when installing the Windows OS if the SSD is connected to the SCU (Storage Control Unit) embedded within C602 Patsburg (CPU). In such cases the SCU-related Device Driver must be loaded when installing the OS to recognize the SSD and install the OS on the SSD.