Formatting Issue

1) If the SSD is not properly connected, it may not be detected. Reconnect the drive and then try again.

2) Make sure that the SATA connector on the board does not contain debris, or is not damaged.

3) Replace the SATA cable and try again.

4) Move the SSD to a different SATA port and see if the drive is detected.

   . Check to see if the SSD is connected to an expansion port. If it is, then connect the SSD to a regular port.

   . If the SSD is connected to a regular port, move it to a different port and then reboot.

5) Check your BIOS settings (make sure to check the SATA Mode setting).

6) Connect the SSD to a different computer to check if there is a problem with the SSD itself.

7) Run Secure Erase to initialize the SSD and then try again (How do I perform secure erase?).

(Note) "When the OS installation media used is not genuine, the SSD may not be recognized when installing the OS."

(When installing an OS on a SATA SSD connected to a SAS port of a server system)

The SSD may not be recognized when the OS doesn't recognize the SAS Chipset Controller to which the SSD is connected. For example, the SSD may not be visible when installing the Windows OS if the SSD is connected to the SCU (Storage Control Unit) embedded within C602 Patsburg (CPU). In such cases the SCU-related Device Driver must be loaded when installing the OS to recognize the SSD and install the OS on the SSD.