Magician - Limitations

Before using Samsung Magician, please read the following information carefully.


Overall

1) Samsung Magician only shows features that are supported for the connected SSD. The features that appear may differ depending on the connected SSD.

2) Samsung Magician does not work with SSDs connected via the SCSI controller interface.

3) Only MBR and GPT partition types are supported. Samsung Magician may not work with other partition types.

4) Samsung Magician shows only drives with a letter designation (e.g., C drive).

5) Samsung Magician will not work on SSDs that are locked with a user password.

6) The user may need to manually refresh for Samsung Magician to accurately reflect all connected/removed disks.

7) RAID (Redundant Array of Inexpensive Disks) on mode in the SATA configuration is not supported by Samsung Magician or the DOS application.

8) Security mode (Class 0, TCG/Opal or Encrypted Drive) must be disabled (unlocked) before Samsung Magician is removed and installed onto another PC.

9) If you are using a customized storage driver, then Samsung Magician may not work properly. Please always use the latest version of such customized storage driver or any version of Microsoft driver.

10) In Windows 7, the Samsung NVMe Driver is required for Samsung Magician to fully support Samsung’s NVMe device.


Performance Benchmark

1) Benchmarking results are for a queue depth of 32.

2) The numbers of threads used for performance benchmark are: 1 for Sequential and 4 for Random for NVMe devices; 1 for Sequential and 1 for Random for SATA devices.

3) Benchmarking may not work with some removable storage devices.

4) Performance Benchmark may get timed-out on ASMedia controllers if the driver does not handle multi thread operations (IOs).


Firmware Updates

1) The PC will be shut down automatically after firmware updates (Samsung Magician counts down 20 seconds before shutting down)

2) Firmware updates may fail on Samsung brand SSDs connected to AMD controller or IRST v10.0.0.1046. Please retry using default SATA AHCI controller (Microsoft drivers).


Performance Optimization

1) Performance Optimization supports only the NTFS file system.

2) Performance Optimization may take more time to complete depending on the user system environment, therefore this process is recommended for users for whom performance optimization is essential. Performance Optimization is only supported in Samsung SSD 840 EVO and 840 Series models.

3) Windows may experience delays while Performance Optimization is in progress on ASUS Sabertooth 990FX systems with AMD 1.2.1.269 drivers.


Secure Erase

1) Secure Erase is not supported when an NVMe device is connected as the primary disk.

2) For NVMe devices, Secure Erase may not work on systems where the Security Freeze Lock has been activated by the BIOS and a Microsoft NVMe driver is in use.

3) Samsung Magician provides different ways to erase disk depending on the disk’s interface type. (DOS bootable solution is only available for SATA interface SSDs.)

4) While making a DOS bootable solution for Secure Erase, please make sure the Device Manager window is closed.


For more details, please refer to the Samsung Magician installation guide.
- www.samsung.com/samsungssd